A business process is an organized sequence of tasks carried out by people or machines in a specific order to achieve a goal. Effective and efficient processes allow organizations to manage work, manage operations and achieve goals, and offer value to employees and customers.
The business processes associated with contracting and management include conceiving, designing, planning procurement, preconstruction, commissioning, and finally decommissioning an project. Each of these processes involves a range of participants, contracts, agreements as well as milestones, deliverables risks, and responsibilities. They are often complicated, time-consuming and labor-intensive. The success of a project is determined by the effectiveness and efficiency of these processes. The quality of these processes directly impacts employee morale and satisfaction of customers.
Corcentric is often contacted to review construction companies’ processes in order to improve performance. This is accomplished through an extensive review of a client’s processes, creating the proposal to outline how the company can improve its processes with specific objectives in mind (e.g. cutting down on cycle times or improving quality) Implementing the new process, and then checking and evaluating its capacity to deliver the desired results and outcomes.
Processes that aren’t optimized can cause delays throughout the organization. Insufficiently established and efficient workflows can result in frustration at work. Poorly created processes, like it is possible for employees to spend their time looking for tasks and then completing them that could be automated.